Salesforce Admin Certification Practice Test

What triggers a Big Deal Alert in Salesforce?

1. A specific opportunity reaching a set threshold

2. Closing of an opportunity

3. Modification of an existing sales record

4. New customer feedback entry

The correct answer is: A specific opportunity reaching a set threshold

A Big Deal Alert in Salesforce is triggered when a specific opportunity reaches a set threshold. This feature is designed to help sales teams stay informed about significant sales movements within the organization. The alert functions by monitoring opportunities and notifying relevant team members when the deal size exceeds a predetermined value, allowing them to prioritize these critical opportunities. This notification system plays a significant role in enhancing communication among team members, ensuring that key deals receive the attention they deserve and helping organizations to strategize accordingly. By focusing on high-value opportunities, sales managers can deploy resources effectively, enabling better forecasting and improving overall sales performance. The other options do not specifically relate to the criteria that define a Big Deal Alert. Closing of an opportunity focuses on the completion of a sale rather than its value; modification of an existing sales record pertains to changes in details rather than significance; and new customer feedback entries do not play a role in triggering alerts related to opportunity values. Thus, the focus of Big Deal Alerts is squarely on the transaction size and its strategic importance.