Salesforce Admin Certification Practice Test 2025 - Free Salesforce Admin Exam Questions and Study Guide

Salesforce Admins create an automated workflow process primarily using Workflow Rules or Process Builder. Both of these tools are designed to automate business processes within Salesforce without requiring coding skills.

Workflow Rules allow administrators to set specific criteria that, when met, trigger automated actions such as sending email alerts, updating fields, or creating tasks. Process Builder expands on the capabilities of Workflow Rules by providing a more user-friendly interface and the ability to handle complex processes involving multiple object records.

This automation is essential for streamlining operations and ensuring consistency in processes across the organization. Furthermore, it allows Salesforce Admins to enhance productivity by reducing manual tasks and minimizing the risk of human error.

The other options offered do not align with the automation capabilities for workflows as follows: coding in Apex is more complex and geared toward developers; Visualforce pages are used for creating custom user interfaces, which is unrelated to workflow automation; and granting user permissions is focused on access control, not process automation. Therefore, the correct pathway for creating automated workflows is through the use of Workflow Rules or Process Builder.