Salesforce Admin Certification Practice Test 2026 - Free Salesforce Admin Exam Questions and Study Guide

Session length

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Which feature allows Salesforce Admins to create automated notifications?

Chatter

Approval Processes

Process Builder

Process Builder is the feature that enables Salesforce Admins to create automated notifications. It is a powerful tool within Salesforce that allows users to automate business processes through a user-friendly, visual interface. With Process Builder, admins can set up rules, criteria, and actions that trigger specific notifications based on changes to records or other events in Salesforce.

For instance, an admin can design a process that sends an email alert to stakeholders whenever a high-priority lead is created or when a case is closed. This makes it easy to ensure that the right people are informed at the right time, enhancing communication and responsiveness throughout the organization.

In contrast, while Chatter facilitates collaboration and sharing information among users, it does not automate notifications in the same manner as Process Builder. Approval Processes focus on managing approvals and do not inherently involve other types of notifications unless integrated with additional automation features. Scheduled Reports provide insights but are primarily used for reporting purposes and do not send notifications unless paired with additional tools. Therefore, Process Builder stands out as the most versatile option for automating notifications based on defined business rules and criteria.

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Scheduled Reports

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