Salesforce Admin Certification Practice Test 2025 - Free Salesforce Admin Exam Questions and Study Guide

To prevent unwanted access to sensitive data, utilizing organization-wide defaults and role hierarchies is critical. Organization-wide defaults (OWDs) set the baseline level of access to records for all users and can be adjusted to control visibility at a granular level. For example, if your organization needed to ensure that sensitive financial records were only accessible to certain roles, setting the OWD to private would restrict access to only record owners and users higher up in the role hierarchy.

Role hierarchies complement this by allowing users higher in the hierarchy to access records owned by those lower in the hierarchy. This hierarchical access structure ensures that while sensitive information is safeguarded, users still have appropriate access based on their roles and responsibilities within the organization. Together, these features form a robust security model that aligns data sharing with organizational needs.

While disabling reporting functions, limiting dashboard visibility, and adjusting default email settings could have some impact on data security, they do not offer the broad, systematic control provided by organization-wide defaults and role hierarchies. These alternative options are not comprehensive solutions for preventing unwanted access to sensitive data.